Shipping & Returns

Does Top Supply Chem offer replacements and exchanges?

Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different dose or gram or for an item in your Cart.

When will I get my refund?

Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

Now you can leave packaging feedback.

Help us improve Top Supply Chem and product packaging by leaving feedback for items that you’ve ordered from Topsupplychem.com

Damaged Shipments.

Please inspect your shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within fifteen (15) days of delivery or you will relinquish your right to make a claim. Right Price Chemicals reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.