Why TP Chem

CUSTOMER SERVICE

Regulatory Compliance

Purchaser’s Responsibility: It is the sole responsibility of the purchaser/user to know and comply with all applicable local, state, federal and/or international regulations.

Shipping & Delivery

Method of Shipment: We generally ship via UPS. However, we reserve the right to change this method for certain chemicals which, when required by regulations, cannot be shipped safely by UPS. We make every possible effort to minimize shipping costs.

Shipping and Handling: Shipping and handling fees, special packaging materials (e.g., blue ice), carrier surcharges and hazardous material fees imposed by government regulation will be added separately to the purchase. Due to the current chargeback policies of Visa, Mastercard, American Express and Discover, our company policy requires us to ship all orders to the billing address of the credit card used to place any order.

Packaging Sizes: The packaging sizes listed are indicative of the most often purchased sizes; however, we welcome requests for quotation on different sizes and for bulk quantities.

Damaged Shipments: Please inspect your shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within fifteen (15) days of delivery or you will relinquish your right to make a claim. Right Price Chemicals reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.